Toronto, Ontario, Canada

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the UTG Shop?

We offer a flat rate of $10 shipping within North America. Shipping is normally done through Canada Post using the expedited parcel service.

Which payment methods are accepted by UTG Shop?

We accept PayPal payments as well as Credit Card.

How long will delivery take?

Your delivery estimate will vary depending on the status of the product you are ordering.

Any item listed as in stock will ship within 2 business days and will have a 3 day delivery time within Canada and a 5 day delivery time within North America.

Any items listed as Pre-Order will have a specific estimate on shipping date on the product page itself. This will be different for each Pre-Order event we offer.

Delivery can take up to 4 weeks on items listed as Backorder or Made to Order.

Are all UTG Shop original products really made in Canada?

Yes, we actually craft all of our original and custom sublimated products in house. Many apparel brands use overseas manufacturing to help control costs.

At Under the Gi we believe that it is important for us to be in complete control of all aspects of our craft from design to raw materials and production so that we can provide a higher quality product to our customers. We’ve made significant investments in our own equipment and have developed deep relationships with suppliers of our source fabrics and inks. Because of this, we proudly back our product.

There are enough low quality and imported products on the market, we like being an exception.

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